Frequently Asked Questions

COVID-19 Cancellation Policy

Should the Event Organisers cancel or postpone the event due to COVID-19, or if state border closures prohibit riders from attending, riders will have the option to defer their registration to the 2023 event free of charge or receive a refund on their entry fee minus a $25 administration fee. Any merchandise already purchased will not be refunded but can be sent with the customer to pay postage costs.

COVID-19 Safety Plan

Event Organisers are working closely with the Qld Government and following advice from Qld Health to put on a COVID-safe event. In addition to the below safety protocols, Event Organisers will also closely follow the guidelines as outlined by Qld Health at the time of the event.

  • Smaller waves of riders at the Start Line
  • Signage and information available to encourage social distancing for all event staff, event participants and spectators at Start and Finish Lines, Festival Expo area and at all Aid Stations
  • Implementing contact tracing methods
  • Making hand sanitiser stations available throughout the Festival Expo, Registration and Aid Stations
  • Cleaning and sanitising common use surfaces and areas (such as toilets) at regular intervals
  • Briefing staff, volunteers and officials on event COVID practices
  • Appointing a COVID Marshall on event day
  • The serving of food to be done wearing disposable gloves at the Festival Expo and Aid Stations

We strongly advise participants and / or spectators not to attend if they are displaying any COVID symptoms.

136km Gran Fondo, 100km Gran Fondo & 48km Medio Fondo

  • Minimum Age: 12 years (Age at 11th September 2022). Riders aged 12-16 must be accompanied by an adult.

Cairns Post Criterium

  • Minimum Age: Juniors U11

Hemingway’s Brewery Sprint

  • Minimum Age: 16 years (Age at 10th September 2022) – If the winner is under 18 years old the beer prize can only be collected by their parent or guardian

Choo Choos FREE Family Ride

  • Minimum Age: All Family Riders must be at least 6 years old on the day of the ride. Kids 5 years and younger can join the ride via a tag-along or bike seat.

136km Gran Fondo & 100km Gran Fondo

  • Midnight Wednesday, 7 September 2022

48km Medio Fondo

  • Midnight Wednesday, 7 September 2022

Cairns Post Criterium

  • 10am Saturday, 10 September 2022

Hemingway’s Brewery Sprint

  • 5.00pm Saturday, 10 September 2022 unless sold out prior
  • Entries on the day will be accepted at the registration desk unless sold out prior

Choo Choos FREE Family Ride

  • 4.00pm Saturday, 10 September 2022
  • Entries on the day will be accepted at the registration desk

More details coming soon.

136km & 100km Gran Fondo and 48km Medio Fondo

ALL riders must register for the ride and collect their registration pack (including timing stickers) from the Registration area. Photo ID (eg. Drivers License, Passport, Student ID) and AusCycling membership details required.

We strongly recommend picking up your registration pack on Friday or Saturday to avoid long queues on Sunday morning, which may result in you missing your start time.

Locations (nominate your registration location when you enter online):

  • PALM COVE: In front of Surf Club Palm Cove, 135 Williams Esplanade, Palm Cove
    • Date: Saturday, 10 September 2022
      • Times: 3.00pm – 5.00pm
    • Date: Sunday, 11 September 2022 (48km Medio Fondo riders only)
      • Times: 5.30am – 6.00am
  • PORT DOUGLAS: Port Douglas Gran Fondo Festival Expo entrance to Crystalbrook Superyacht Marina, Wharf Street, Port Douglas
    • Date: Friday, 9 September 2022
      • Times: 4.00pm – 7.00pm
    • Date: Saturday, 10 September 2022
      • Times: 9.00am – 6.00pm
    • Date: Sunday, 11 September 2022 (136km & 100km Gran Fondo riders only)
      • Times: 5.00am – 5.30am

If there is a problem with your registration pack, or you wish to transfer ride estimated speed categories, please visit Registration at the Port Douglas Gran Fondo Festival Expo on Saturday (9:00am-6:00pm).

Your registration pack will include:

  • Port Douglas Gran Fondo Festival drawstring backpack
  • Bike seat post number (this sticker incorporates your timing chip) and instructions for installation
  • Event wristband with matching rider number (will be placed on your wrist upon collection at the registration desk)
    • Used to identify your wave start
    • Used to identify you when collecting your bike from the secure bike storage at the finish line, if you use this service
  • Bag Tags for all participants
  • Any merchandise you may have pre-purchased and selected to pick up at the event
  • Sponsor discounts
  • Destination experience discounts

The Online Safety Briefing will be uploaded soon. ALL riders MUST watch this short video prior to the event to ensure you are aware of all the course updates, safety measures and COVID updates.

Riders can choose from a selection of bikes to ride in the event, including road bikes, mountain bikes, city bikes, hybrid bikes and gravel bikes.

136km & 100km Gran Fondo:

  • E-Bikes, recumbents, time-trial bikes or tandems are NOT permitted (para cyclists are permitted to ride modified bikes to suit their needs)

48km Medio Fondo:

  • E-Bikes, recumbents and tandems ARE permitted. No time-trial bikes permitted (para cyclists are permitted to ride modified bikes to suit their needs).
  • E-Bikes will start in the first wave of riders. All E-Bikes must adhere to Australian E-Bike Standards. No modifications to E-Bikes will be allowed to participate on course. All E-Bikes will be inspected by event officials prior to commencing the event.

Cairns Post Criterium:

  • Road bikes only
  • E-Bikes, recumbents, time-trial bikes or tandems are NOT permitted

Hemingway’s Brewery Sprint:

  • Road bikes only
  • E-Bikes, recumbents, time-trial bikes or tandems are NOT permitted

Choo Choos FREE Family Ride

  • E-Bikes, recumbents, tandems and time trial bikes ARE permitted in the Choo Choos FREE Family Ride (para cyclists are permitted to ride modified bikes to suit their needs)

There are a number of bike shops in the region who have hire bikes available. We have listed some of these below.

Port Douglas:

Palm Cove:

Cairns:

During your training and preparation for the event have a look at your average speed for a similar distance and similar amount of climbing. Use this average to determine your starting wave group.

When entering you will be asked to select from the below average speed groups:

136km Gran Fondo (minimum average speed 22kmph – this allows for 2 x 10min comfort breaks/bidon refill stops):

  • 22-25kmph
  • 26-30kmph
  • Over 30kmph
  • 92km right turn to complete the 136km Gran Fondo closes at 11:00am
  • All riders must clear Great Barrier Reef Drive by 1:30pm

100km Gran Fondo (minimum average speed 15kmph – this allows for 2 x 10min comfort breaks/bidon refill stops):

  • 15-21kmph
  • 22-25kmph
  • 26-30kmph
  • Over 30kmph
  • All riders must clear Great Barrier Reef Drive by 1:30pm

48km Medio Fondo (minimum average speed 14kmph – this allows for 2 x 10min comfort breaks/bidon refill stops):

  • 14-17kmph
  • 18-20kmph
  • 21-25kmph
  • 26-30kmph
  • Over 30kmph
  • All riders must clear Great Barrier Reef Drive by 1:30pm

136km & 100km Gran Fondo events will start together in your nominated speed groups:

  • Over 30kmph 6:30am
  • 26-30kmph 6:35am
  • 22-25kmph 6:40am
  • 15-21kmph 6:45am

48km Medio Fondo will start in your nominated speed groups:

  • Over 30kmph 7:15am (including E-Bikes)
  • 26-30kmph 7:18am
  • 21-25kmph 7:21am
  • 18-20kmph 7:24am
  • 14-17kmph 7:27am

There will be a bag drop service for riders participating in the 136km and 100km Gran Fondo.

Port Douglas Gran Fondo Festival day bag only must be dropped off to the Bag Drop marquee next to the Registration desk at the Port Douglas Gran Fondo Festival Expo.

Please use The Port Douglas Gran Fondo Festival drawstring backpack supplied at registration and attach the Bag Drop rider number label (supplied in your registration pack) to the outside of the bag and clearly visible.

Your bags will be available for collection from the Bag Drop marquee.

Please ensure you are wearing your event wristband with your matching rider number to the label on your bag.

There will be a bag drop service for riders participating in the 48km Medio Fondo.

Bag drop service is to transport your official Port Douglas Gran Fondo Festival day bag only to Port Douglas.

Bag must be dropped off in Palm Cove Saturday, 10 September 2022 between 3pm – 5pm at the secure bag drop area at the Registration desk in front of the Surf Club Palm Cove, 135 Williams Esplanade, Palm Cove.

Please use The Port Douglas Gran Fondo Festival drawstring backpack supplied at registration and attach the Bag Drop rider number label (supplied in your registration pack) to the outside of the bag and clearly visible.

Your bags will be transported to the finish area in Port Douglas and be available for collection from the Bag Drop marquee.

Please ensure you are wearing your event wristband with your matching rider number to the label on your bag.

Bike Transfer: tickets can be pre-purchased for $25.00 when entering or up until Midnight Wednesday, 7 September 2022. Bikes will be transported back by our transport supplier using thick furniture moving blankets inside the truck.

Rider Transfer: Click on Exemplar Coaches and Limousines to book your bus transfer for yourself. You will have the option to book a seat on a bus for only $26.40 or book a private transfer for you and your family and/or friends. This can also be added to your registration at a later date. NOTE: You will need to enter Promo Code: FONDO22 to receive this discount price.

Rider transfers can be pre-purchased when entering or up until Midnight Wednesday, 7 September 2022. Bus transfers will commence from 2:00pm once Great Barrier Reef Drive is open.

Departure schedule TBC.

Bikes that are booked in for transfer back to Palm Cove should be left at the secure bike parking area at the finish line. Please ensure you notify the event staff when dropping off your bike that it has been booked in for transport back to Palm Cove. Exact location will be advised prior and marked on the Festival site map.

Bikes will be dropped off in Palm Cove and available for collection from the secure storage area located at the Surf Club Palm Cove, 135 Williams Esplanade, Palm Cove from 2:30pm Sunday, 11 September 2022 and must be collected before 5:00pm.

You will need to show your wristband to collect your bike which must correspond to the seat post number on your bike.

Any bikes left behind will be donated to charity!

Rider bus transfer cost: $26.40

Bike transfer cost: $25.00

Bike Transfer: tickets can be pre-purchased for $25.00 when entering or up until Midnight Wednesday, 7 September 2022. Bikes will be transported back by our transport supplier using thick furniture moving blankets inside the truck.

Rider Transfer: Click on Exemplar Coaches and Limousines to book your bus transfer for yourself. You will have the option to book a seat on a bus for only $26.40 or book a private transfer for you and your family and/or friends. This can also be added to your registration at a later date. NOTE: You will need to enter Promo Code: FONDO22 to receive this discount price.

Bus transfer tickets from Port Douglas to Palm Cove can be pre-purchased when entering or up until Midnight Wednesday, 7 September 2022. Bus transfers will depart from the front of Crystalbrook Superyacht Marina at 5:00am SHARP Sunday, 11 September 2022. Please arrive by no later than 4:45am to ensure you don’t miss the bus.

Bikes that are booked in for transfer to Palm Cove must be dropped off at the secure bike parking area located at Crystalbrook Superyacht Marina between 4pm – 8pm Saturday, 10 September 2022. Exact location will be advised prior and marked on the Festival site map.

Bikes will be dropped off in Palm Cove and available for collection from the secure storage area located at Surf Club Palm Cove, 135 Williams Esplanade, Palm Cove. Please collect your bikes when you arrive in Palm Cove on Sunday, 11 September 2022. Bikes MUST be collected before 6:45am.

You will need to show your wristband to collect your bike which must correspond to the seat post number on your bike.

Any bikes left behind will be donated to charity!

Rider bus transfer cost: $26.40

Bike transfer cost: $25.00

Saturday, 10 September 2022

  • PORT DOUGLAS
    • Free parking will be available at Crystalbrook Superyacht Marina and surrounding roads
    • Free parking will be available at the Port Douglas Sports Complex, Wharf Street, Port Douglas. Parking here will not be available until 6:30pm due to road closures.

Sunday, 11 September 2022

  • PORT DOUGLAS
    • Free parking will be available at the Port Douglas Sports Complex, Wharf Street, Port Douglas. Please follow directions of parking staff. Cars will have full access to this parking all day.
  • PALM COVE
    • Free parking is available in the Palm Cove Jetty car park at the northern end of Palm Cove and surrounding roads

There will be multiple Aid Stations spread across the course.

Each Aid Station will provide:

  • SIS electrolyte hydration
  • Water
  • Food
  • Premax sunscreen

Below are the locations and kilometre markers for each event:

136km Gran Fondo:

  • Rex Lookout – 31km
  • Palm Cove – 50.7km (Toilets available)
  • Hartley’s Crocodile Adventures – 70.2km
  • Thala Beach Nature Reserve – 80.9km, 99.2km & 116.9km (Toilets available)

100km Gran Fondo:

  • Rex Lookout – 31km
  • Palm Cove – 50.7km (Toilets available)
  • Hartley’s Crocodile Adventures – 70.2km
  • Thala Beach Nature Reserve – 80.9km (Toilets available)

48km Medio Fondo:

  • Hartley’s Crocodile Adventures – 18.7km
  • Thala Beach Nature Reserve – 29.5km (Toilets available)

Cairns Post Criterium:

  • Start / Finish area

We highly recommend that you have your bike serviced by your local bike shop just prior to the event. To reduce your chances of getting a puncture on the ride even further we would suggest you fit new tyres. We recommend Schwalbe Durano DD’s as a great puncture resistant road bike tyre.

Use the checklist below:

  • Look for any holes or chunks out of your tyres and replace if worn
  • Check that you have enough tyre pressure in your tyres (our mechanics at registration can provide advice if you are unsure of the correct tyre pressure for your bike)
  • Ensure you check your brakes to see that they are working effectively
  • Check that your gears are changing smoothly
  • Make sure your chain is clean and apply fresh chain lubricant
  • Ensure your handlebars are tight and won’t twist from being straight with your front wheel
  • Check that nothing on your bike is loose as things could fall off while you are riding

Bike mechanics will be at the start line in both Port Douglas and Palm Cove on Sunday, 11 September 2022 if you need assistance before the ride begins. Please come to the Registration desk. Roving mechanical support will also be available out on course.

Riders are to be self-reliant. Riders should carry:

  • 2 x drink bidons
  • Some food eg. SIS nutrition, banana and/or muesli bar
  • 1 x tyre tube
  • C02 head unit and canisters or bicycle pump
  • Puncture kit
  • Front and rear lights
  • Mobile phone
  • Glasses
  • Appropriate cycling related clothing
  • Some money

Eating and drinking by the time you feel hungry/thirsty will be too late. Every rider should carry some food eg. SIS nutrition, banana and/or muesli bar. Also, riders are encouraged to carry 2 x drink bidons. Plan to drink all your fluids by the time you get to the next Aid Station.

Each Aid Station will provide:

  • SIS electrolyte hydration
  • Water
  • Food
  • Premax sunscreen
  • First Aid kit

Cut-off times

To meet the road re-opening times which are a condition of our road closure permits, riders are required to maintain an average speed of:

  • 22kmph for the 136km Gran Fondo
    • 22kmph average allows for 2 x 10min comfort breaks/bidon refill stops. 20kmph average without stops will also get you to the finish line within cutoff.
    • Riders who fail to reach the right turn at the 91.9km mark by 11:20am will be directed to turn left and continue to the finish line and complete the 100km course.
    • Riders who fall behind the required average speed and won’t reach Port Douglas Road by the required Great Barrier Reef Drive re-opening time of 1:30pm will be given a lift to the end of Port Douglas Road where they have the option to complete the rest of the ride on open roads or stay in the SAG Wagon and get a lift to the finish line.
  • 15 kmph for the 100km Gran Fondo
    • 15kmph average allows for 2 x 10min comfort breaks/bidon refill stops.
    • Riders who fall behind the required average speed and won’t reach Port Douglas Road by the required Great Barrier Reef Drive re-opening time of 1:30pm will be given a lift to the end of Port Douglas Road where they have the option to complete the rest of the ride on open roads or stay in the SAG Wagon and get a lift to the finish line.
  • 14 kmph for the 48km Medio Fondo
    • 14kmph average allows for 2 x 10min comfort breaks/bidon refill stops.
    • Riders who fall behind the required average speed and won’t reach Port Douglas Road by the required Great Barrier Reef Drive re-opening time of 1:30pm will be given a lift to the end of Port Douglas Road where they have the option to complete the rest of the ride on open roads or stay in the SAG Wagon and get a lift to the finish line.

SAG Wagon

  • A SAG Wagon will be sweeping the back of the course.
  • If you find you have struggled with your chosen distance on the day or your bike has suffered a mechanical failure that cannot be fixed you can wait for the SAG Wagon and enjoy the air conditioned comfort and take in the views as you slowly make your way back to the finish line.

Ambulance, Police, Fire:  000

Emergency Hotline: 0460 755 712

Event Hotline: 0460 755 712

These numbers are also listed on your bike seat post number.

There will be an ambulance on course along with a designated first aid response team with two vehicles on course.

Emergency medical staff will be clearly identified with high-vis vests and name tags.

If you need to get in contact with event organisers prior to the event, please email info@portdouglasgranfondo.com.au

See details on Road Closure page under Festival Information menu.

When you cross the finish line in front of the Crystalbrook Superyacht Marina on Wharf Street, Port Douglas, you will see signage directing you to turn left approximately 200m past the finish line. One of our event marshall’s will direct you to turn left into the car park driveway.

Follow the signs around to the rear of the Marina where you will find our recovery area on the grass next to the water. A magical spot to finish such an amazing experience on the bike!

There will be SIS electrolyte hydration, water and food available.

There will be a secure bike storage area near the recovery area. Follow the signs to this area and your bike will be checked in by one of the event team. Please ensure you are wearing your event wristband which has the matching number to your bike seat post sticker.

You will need to show your wristband to collect your bike which must correspond to the seat post number on your bike.

The secure bike storage area will be closed at 4pm so please ensure your bikes are collected prior to this time. Any bikes left behind will be donated to charity!

Renowned as a favourite time of year to visit, September brings warm, but not too warm temperatures, gorgeous sunshine and a low chance of rainfall. September is also the lowest humidity for the year. So, while the rest of Australia defrosts from their chilly winter months, you can enjoy riding, swimming, sunbathing and snorkelling in beautiful Port Douglas.

Average temperature: High 26.7°C Low 18.6°C

Average days of rain: 4.4 days >1mm

Bureau of Meteorology

Port Douglas holiday accommodation offers spacious self contained holiday units and apartments serviced daily or weekly located in both the heart of Port Douglas along Macrossan Street and a stones throw from Four Mile Beach and the Port Douglas waterfront. For those looking to not lift a finger, a Port Douglas resort may be more your style.

SPECIAL OFFER: Accor are offering all participants and their family and friends 15% off their publicly available rate at Mantra and Peppers properties in Port Douglas and Palm Cove.

BOOK NOW TO ENSURE YOU DON’T MISS OUT ON YOUR PREFERRED ACCOMMODATION!

Click HERE for accommodation options.

The Port Douglas Gran Fondo Festival is an officially sanctioned AusCycling event. You will need to provide your current AusCycling membership number as you enter online. You will also be required to show proof of this AusCycling membership number to pick up your registration pack at the Festival. If you don’t have a valid AusCycling membership at the Port Douglas Gran Fondo Festival registration area you will need to pay a one day license fee for each day you are participating in events within the Festival of $8 per day.

Below are the requirements to participate in each event:

136km Gran Fondo

  • Rider insurance is compulsory for this event. If you do not have a current AusCycling membership, an $8 fee will apply. Please note that your entry does not include any insurance for bikes and accessories. It is recommended that individuals consider their own insurance.

100km Gran Fondo

  • Rider insurance is compulsory for this event. If you do not have a current AusCycling membership, an $8 fee will apply. Please note that your entry does not include any insurance for bikes and accessories. It is recommended that individuals consider their own insurance.

48km Medio Fondo

  • Rider insurance is compulsory for this event. If you do not have a current AusCycling membership, an $8 fee will apply. Please note that your entry does not include any insurance for bikes and accessories. It is recommended that individuals consider their own insurance.

Cairns Post Criterium

  • Open to anyone who holds an AusCycling “Race All Discipline” license (no trial memberships) or you can purchase a 1-day license when entering online for $8. Please note that your entry does not include any insurance for bikes and accessories. It is recommended that individuals consider their own insurance.

Hemingway’s Brewery Sprint

  • Rider insurance is compulsory for this event. If you do not have a current AusCycling membership, an $8 fee will apply. Please note that your entry does not include any insurance for bikes and accessories. It is recommended that individuals consider their own insurance.

Choo Choos FREE Family Ride

  • AusCycling membership NOT required. Please note that your entry does not include any insurance for bikes and accessories. It is recommended that individuals consider their own insurance.

Details of the AusCycling membership and one day event membership can be found HERE.

Details can be found within our Terms and Conditions waiver below.

The Event Management takes no responsibility for any property whether lost, damaged or stolen before, during or after the Festival.

It is recommended that all participants in the Port Douglas Gran Fondo Festival should consider their own travel insurance needs.